What are Tags on a Task?

General

Tags allow you to add labels and/or flags to a task such as "Risk", "Blocker", "Priority", etc. so you can communicate important information in a quick and easy manner. The tag field is located near the Comments section of the task detail drawer.

Note, Tags that are added at the baseline-level will appear above the location-specific tags. Baseline-level tags cannot be removed at the location-level. In the example image above, 'Brand Standard' and 'Touchless Service' were tagged on the baseline template and 'Risk' was tagged by the specific location.

How can I track tagged tasks?

View on the Tasks page

You can see at a glance which tasks have been tagged by adding the Tag column to your Tasks page. This setting will be saved so the column will appear each time you login. (Click Columns in the toolbar, toggle on the Tags column and click Apply.)

 

Track tagged tasks on the Dashboard

View the performance of tasks per tag from the Dashboard. The Task Completion By section allows you to see a list of all the tags and how many tasks are assigned to each.

How do I add a new Tag to the dropdown options?

In order to maintain consistency, Tags can be added to the dropdown by your company's administrator. If you have a suggestion for a Tag, please create a support ticket and your administrator can create it on your behalf. (Click your name in the top right corner, select Support, fill in the ticket info with your Tag suggestion, and submit ticket.)