You may need to assign a task to a user who is not appearing in the list of Responsible Users. Most often, the user has not yet signed up for the tool or has not been assigned to your location. You will want to direct the user to sign up using the instructions here or have them open a support ticket within the application to gain access to your property.
Alternately, you can email a non-user of the application the task details:
- Open the task that you want to email
- In the top of the slide out, select Share (arrow icon)
- Select “Copy Task Info to Email”
- Email the task information from the email client on your device