We are available to help. There are a few ways to have your questions answered:
- Search this help website for an answer
- Open a support ticket in the application; Click here for instructions.
- Select the “Submit a Request” link at the top right corner of this page*
- Land-It users can submit a SNOW ticket
A tutorial is available which outlines the most common actions you may perform in the application:
Pre-Opening Critical Path Tutorial
Pacer Projects and Implementations Tutorial
*Pacer team responds to tickets between 8AM and 6PM US-Eastern time excluding holidays.
Holiday Dates: New Year’s Day (January 1), Martin Luther King Day (January 17, 2022 and January 16, 2023), President’s Day (February 21, 2022, February 20, 2023), Memorial Day (May 30, 2022 and May 29, 2023), Independence Day (July 4), Labor Day (September 5, 2022 and September 4, 2023), Thanksgiving Day (November 25, 2021 and November 24, 2022), the Day After Thanksgiving, Christmas Eve (December 24), Christmas Day (December 25), New Year’s Eve (December 31).
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