Pacer Baseline Task Analytics

General

Pacer has developed analytics to identify specific tasks that are frequently completed late during the pre-opening, transition, or acquisition process. The tools help organizations constantly improve their processes.

Pacer is dedicated to helping you learn with each project, opening, transition, or conversion so each subsequent location can benefit from the mind power of previous teams. 

The structure of Pacer is specifically engineered to facilitate the learning – either best practices or challenges -- and then enables you to quickly update all future locations with the findings so they don’t have to recreate the wheel. 

Harnessing Feedback

In 2022 we released the Feedback component which allows property-level leaders to easily share their experience with corporate leaders. To date, more than 1,500 pieces of feedback have been collected. Once received, a corporate rep reviews the feedback and then updates the template task; the Pacer app then updates all other locations in the pipeline with the newest information. 

Baseline Task Analytics

To continue this cycle of learning, Pacer has developed analytics to allow you to determine, on aggregate, which tasks are consistently completed late. Pacer does this by combining task data from all locations which have opened in the past months/years. 

• Why is the task often late? 
• Is the task scheduled to be done too far from the opening date? 
• Is the team member no longer hired that far from the opening date?
• Is there a pre-req task that is out of alignment and needs to be shifted earlier? 

After analyzing the issue, you can update the template task’s T-minus date; Pacer will then update the due date for all locations automatically based on each of those locations’ opening dates. 

Additional analytics available include: 

• Comparison between the task’s “original” due date (adjusted for opening date changes), the forecasted due date, and the actual completion date. 
• Opening Dates: comparison of the original opening date and actual completion date; the number of times the date changed. 

Examples